Info brochure
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Inhabitants
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Recycling centers
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It's Thursday evening, 6:15 pm, you hurry out of the office and just make it to dinner with the family on time. The green cuttings from the garden, the old bed and the empty bucket of wall paint from the children's room renovation are still waiting for you behind the house.
You're due to go on vacation tomorrow, but everything has to go first - it's easier to travel without ballast. You pull out your smartphone, open the ZAKB app and check the predicted waiting time at the recycling center - less than 10 minutes. You book a timeslot or subscribe to 24/7 access, register the waste to be disposed of and get into the car. You are already expected at the recycling center: The barrier opens automatically, it has recognized you as a registered user by your license plate. You drive to the containers labeled “waste wood” and “residual waste” and empty your trunk. You drop off your garden waste at the digital trust box via the app. You pay digitally with one click and then make your way home. Let the vacation begin!
The next step in decentralized waste disposal
From next year, a visit to a recycling center of the Zweckverband Abfallwirtschaft Kreis Bergstraße (ZAKB) will look something like this. It is part of a recycling center infrastructure that enables citizens and businesses to dispose of waste and recyclables close to their homes and within short distances. With its 18 yards and a central waste management center in Heppenheim, the network now covers the entire district. This has enabled ZAKB to achieve a key goal: to provide a comprehensive waste disposal service for around 270,000 people in addition to municipal waste collection.
Enhanced service thanks to digital solutions
Digitalization is now opening up new opportunities to not only increase availability, but also to further strengthen local service in particular and thus also increase recycling rates. At the same time, the digital transformation raises questions: What will a recycling center of the future look like in concrete terms? What expectations do customers have today, tomorrow and the day after tomorrow? And how can these expectations be met and how can the right services be created in the long term? The right answers were provided by the specialists from Wiegon GmbH in Austria and their German partner, sensis GmbH.
Together with ZAKB, the sensis+wiegon competence cluster developed a tailored concept that is to be implemented at all major recycling centers in the Bergstrasse district over the next ten years.
It will start in 2025 with a pilot project in Bürstadt - to gather experience and fine-tune the system. The main focus will be on access and autonomous use outside of regular opening hours, as well as personal timeslots and a digital trust fund to serve certain types of waste. Customers also benefit from predicted waiting times and additional services via an app. Cashless payment options beyond the EC card round off the offering. At the heart of these services is an external control center developed by Wiegon GmbH, which brings together all information across all locations and can be used to monitor the yards. Customers can also find support there when the farm staff are already off work.
In future, digital services will expand the service for customers, reduce the workload for employees and transform a traditional visit to a recycling center into a new recycling center experience.
Do you want to digitizalise your waste management?
We will be happy to advise you on the implementation of your project and take the first step into the digital future together with you.
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